Integrated facility management software
Scheduling, rosters, HR & payroll, employee benefits, quality, ticketing, warehouse, IoT sensors and maps: one platform instead of a dozen disconnected tools. The back-office, the operator app and the client portal all work on the same data.
Open demo, no sign-up required: three ready-made profiles.
Three apps, one set of data
What field staff do on site instantly updates the plan in the office and the client portal. No timesheets to re-key, no conflicting versions of the same day.
For management, supervisors, HR and administration: plan the work, monitor quality, and manage tickets, people, warehouse stock and contracts.
For the people on the ground: cleaners, concierges, care assistants (OSS), technicians, cooks, gardeners. It runs in the phone's browser and can be added to the home screen.
For your clients: what was planned and what was delivered, the quality measured, their own tickets and the contract documents.
12 service lines
The visitor log at reception, HACCP self-checks in catering, care plans in social care, waste transfer notes: each line has exactly what it needs, while sharing staff, rosters, sites, warehouse stock, quality, tickets and reporting.
Work rounds, protocols by area, productivity rates and product usage.
Post coverage, visitors, key control, patrols with QR/NFC checkpoints.
Time slots, move and handling requests, signed delivery notes.
Meals per site, menus, special diets, HACCP self-checks and batch tracking.
Care recipients, care plans, home visits with routes, a shared care diary.
Units and residents, care minutes, shift handovers, incidents.
Asset register, planned preventive maintenance, work orders, statutory inspections.
Horticultural calendar, weather, green asset inventory, plant protection log.
Collections, waste streams and weights, waste transfer notes and carriers.
Soiled and clean linen dockets with reconciliation, linen room stock.
QR-coded bait stations, activity trends, treatments and reports.
Requests by cost centre, room set-ups, errands.
The modules at work
The screenshots below are taken from the demo and use sample data. Click any image to enlarge it.
Scheduling and rosters
From contract to daily round: work plans for each site, calendars by team and service, recurring and one-off tasks. Conflicts are flagged as you plan.
Operator app
Every worker opens their phone and finds their round, in order of priority. They start a task by scanning the room's QR code, tick off the checklist and take photos. If something is wrong, they report it in three taps.
On request, the app can be configured to work offline and sync as soon as the signal returns.
Quality and audits
Inspections with scoring grids and sampling, non-conformities with a clear cycle right through to effectiveness review, satisfaction collected by QR code. It all feeds into the IQS, the Service Quality Index.
Tickets and SLAs
One tracked channel for every request: portal, app, email, room QR codes, sensors. Assignment rules decide who handles it, SLAs keep the clock running and escalation steps in when needed.
HR, payroll & benefits
Your people don't live in a separate program: the staff you schedule are the same staff you recruit, hire, train and pay. Clock-ins become monthly pay items, and anomalies are resolved before anything goes to your payroll provider.
Maps and GPS
One map showing where your sites are, who is out in the field, and the routes of mobile teams and home care assistants. Clock-ins check the distance from the site, within a radius you set.
GPS is read only at specific events (check-in, check-out, task start): people are never tracked continuously.
IoT sensors
Soiling index, dispenser levels, footfall, room occupancy, temperature, CO₂: rules turn readings into action. The worker's round is re-ordered, a new task is created, or the supervisor receives a suggestion.
In the demo the sensors are simulated: during onboarding we connect FM·One to your own devices and platforms.
Warehouse, maintenance and assets
Products and consumables where they are needed, usage charged to each contract, equipment registered with its full history. The compliance calendar gives you advance warning of contract renewals, statutory inspections, staff fitness-for-work checks and vehicle servicing.
Dashboards, hours and margins per contract, a KPI library, scheduled reports and exports.
Care plans, diary, vital signs, shift handovers and incidents for care recipients and residents.
Logs and temperatures, corrective actions on out-of-range readings, batches, diets and menus.
Operational scope, services and price lists, suppliers and subcontractors.
Team chat, notice board, a notification centre with preferences and quiet hours.
Sites, clients, people, care recipients, tickets, items and assets from a single search box.
Light and dark themes
Every user switches theme with a single click. Drag the slider to compare the same dashboard in both themes.
The core is shared by every service line; specialist modules are switched on only where you need them.
Who it's for
Organisations running several service lines across many sites, with large shift-based workforces, that today juggle scheduling, attendance, quality and requests in separate tools.
Organisations that outsource services and want to see, without having to ask, what was done, to what standard and how quickly requests were handled. The client portal is built for them.
Eight sectors already modelled, each with its own rules
Getting started
FM·One is configured around the service lines, sites and contracts you actually manage. We agree the timeline together, once we understand how you work.
We walk you through the demo using your own scenarios: the lines you run, the clients you serve, the problems you face today.
We map your services, sites, contracts, team structure and working rules.
We switch on the lines and modules you need, load your master data, and set up checklists, SLAs and rules.
We train supervisors and field staff, roll out the app on the ground and open the portal to your clients.
Ready to try
The demo covers every section described on this page: back-office, operator app and client portal, with sample data. It is the starting point: from there, FM·One is shaped around you.
Fully customisable
Try the demo
Pick a profile and go straight in. Click anywhere you like: it is a demo environment with sample data, and nothing is saved.
Tell us which service lines you run and for which clients: we will prepare a presentation built around your case.